RETURN & EXCHANGES

 Return /exchange Policy

We will gladly return /exchange items within 14 days of receipt. The customer is responsible for all shipping costs to send the item back to our facility. Shipping costs from the original order are non-refundable and will be deducted from the refund the purchase. To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging. Please email us at info@monchelo.com to initiate the process. 

Refunds (if applicable)
Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. Your refund will be processed within 4-7 business days.